Privacy

Your privacy

What we collect, why, and what we never do.

Last updated: 8 November 2026

  1. What we collect

    When you place an order: your name, WhatsApp number, delivery address and PIN code, any notes or gift message, what you ordered, and how you chose to pay and receive it. When you message us on WhatsApp, the messages you send.

  2. Why

    To prepare, deliver and confirm your order, and to answer your questions. We don’t keep marketing lists.

  3. Who sees it

    Our founder and the people who pack our orders. When we book a courier, our shipping partner (NimbusPost) and the courier company receive your name, address, PIN code and phone number, so that they can deliver your parcel. When you read this website in a language other than English, its own words, never your details, are translated by Cloudflare, which hosts the website. We never sell or rent your details.

  4. How long we keep it

    Your order details travel in your WhatsApp message to us. This website does not store them.

  5. On your device

    This website remembers your cart, your language, your choices about music, vibration and visit counts, in your own browser, so that they stay as you left them. We use no advertising cookies.

  6. Visit counts

    If you allow it, we count visits with Umami, which uses no cookies and collects no personal details. You can change this at any time. Change my choices

  7. Payments

    UPI payments happen inside your own UPI app. This website never sees your bank details, UPI PIN or OTP.

  8. Your choices

    You can ask us to show, correct or delete the details we hold about you, by messaging us on WhatsApp or writing to anjali@auraorganicsbeautycare.com.

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